Human resources association
of treasure valley

Micro-Messages: Small Signals, Significant Consequence

  • Thursday, March 16, 2023
  • 8:00 AM - 9:30 AM
  • Galaxy Event Center at Wahooz Family Fun Zone, 1385 Blue Marlin Ln, Meridian, ID 83642


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Registration is closed

Bring a guest and be entered into a raffle for fun prizes!

The Human Resources Association of Treasure Valley is pleased to announce the March Professional Development program "Micro-Messages: Small Signals, Significant Consequence" presented by Ann Smith. In your role as an HR professional, have you ever walked away from a work conversation feeling that you, or someone else in the room, was somewhat uncomfortable, even marginalized, but you couldn’t quite put your finger on it? No one said anything blatantly offensive but somehow the interaction left you or someone else feeling devalued. If this sounds familiar, you’ve likely experienced micro-messages in the room. 

Micro-messages are small, subtle messages we send and receive verbally and non-verbally, often-times, unintentionally. These behaviors can manifest from unconscious (or conscious) biases and can be supportive or negative. These can show up during interviews, conversations with leaders, or employee interactions. They can jeopardize culture, engagement, or even equity. This workshop will provide an opportunity to discuss these messages, their impact, and what we can do as HR professionals to make a difference.


Ann Smith is energized by partnering with leaders to facilitate learning conversations that help build stronger relationships, cultivate compassion, and create a sense of belonging in the workplace. Ann understands that developing these skills engages employees, fosters innovation, and leads to personal and business success.

After more than two decades of experience in global corporate leadership, talent and organizational development, Ann founded her company, Guide & Grow Consulting to diagnose, design, and deliver custom learning solutions for business leaders, teams, and individuals.

Throughout her career, Ann partnered with talented leaders and team members across a diverse landscape of businesses and roles, including engineers, attorneys, food manufacturing leaders, IT professionals, medical device sales, property managers, governments, and nonprofits with companies such as Microsoft, Micron, and J.R. Simplot. Ann’s super-power is uncovering the priorities, pain points, and needs of each business team, then designing a learning plan to meet their needs.

Ann approaches every day with a growth mindset, believing that every moment is an opportunity to learn. Ann is a voracious reader – with an BA and MA in English, with further studies in psycholinguistics and how our brains learn.

In addition to custom instructional design, Ann holds numerous certifications to facilitate established learning solutions such as Situational Leadership, DISC Communication Styles, Crucial Conversations, MBTI, EQ 2.0, and others. 

Ann applies her zest for learning to all areas of her life, including running marathons, camping, animal welfare, and raising funds for the Leukemia and Lymphoma Society – for whom she currently serves on the Executive Committee for Team in Training.

The Human Resources Association of Treasure Valley is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.


COST: Members $20; Non-members $35; Students $10 (includes lunch)

Human Resources Association of Treasure Valley 
SHRM Chapter #0111

P.O. Box 1733
Boise, ID 83701

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